![]() ![]() For the enjoyment of all guests, Woodland Park Zoo may refuse admission, control occupancy, or expel any person whose conduct endangers or disrupts patrons, animals or others. Your expiration date will be a year from the purchase date, or if you are renewing early, a year will be added to your current expiration date. Refunds will not be issued for any reason. If you unsubscribe at any point, you will not receive emails from the zoo until you re-subscribe by contacting the membership office at or 206.548.2425.Īll membership purchases are final, and membership cards and associated privileges are non-transferable. You can update your email address on file by emailing you must be subscribed to Woodland Park Zoo's emails. To receive information on the discounted WildLanterns member tickets or the ZooTunes pre-sale tickets when they become available, you must be a current member and have a valid email address on file. If you require a physical membership card, please contact the membership office at or 206.548.2425. Once you're logged in, you can renew your membership current members can also purchase discounted WildLanterns tickets (discount applied at checkout).Īs of October 3, 2022, we only print physical cards upon request. To access your account, you will need to use the primary email address associated with the membership and the membership ID number (located in your confirmation email and on the back of physical membership cards). Online Accounts are automatically created for current members, and for new members when you join. Should a learner need to reschedule or cancel their training, the payment method received will be applied to the new class. If you already have a physical membership card, you can still use it to enter the zoo as long as your membership is active and at the same level! Upon renewal, visit either entrance to get new expiration date sticker(s)-thank you for extending the life of your plastic cards as we transition to digital membership cards! Named adult(s) on the membership can save these digital cards to their Apple Wallet and Google Wallet. Upon purchase or renewal, you will receive a confirmation email to the primary email address on your record with your digital membership cards. Sustainability is a critical part of the zoo's mission and part of that effort is to reduce plastic waste and our carbon footprint. So be patient.We are transitioning to digital membership cards! It’s frustrating but the reps don’t represent ancestry’s poor business practices. So ancestry doesn’t “accidentally” charge you for the next subscription.ĭon’t be rude or hard to work with. Be sure to cancel a couple of days before your trial period. And put a reminder on your calendar to call 3 days before your subscription renewal. You can cancel your six-month membership up to 28 days after you start and receive a full refund. They’ll cancel it on ancestry’s end and you should receive the refund 3-5 business days. WEX members can place an ad in our World Explorer magazine classified ad sectionup to 25 words are free. Make you aware of cancellation terms this time around, your subscription date and your confirmation number. Become a WEX Club member and receive a regular subscription to WORLD EXPLORER MAGAZINE. They’ll say they will make an exception for your case since you’ve tried to cancel in the past. Use my situation or base it off you current financial situation. And now you’re not really sure what to do because you couldn’t afford the fee this month and you’re not gonna be able to next month. Remember that Ancestry will not refund the shipping and processing charges or taxes. ![]() State the reps name, inform them that you’re skeptical since you cancelled the subscription when you first registered. 40 off a DNA kit with a World Explorer membership - limited time. The rep will inform you that on his/her end it looks like the transaction has been processed and that the subscription is non-refundable, will state you’re subscription renewal date and how they can cancel the following month. Say it looks like it’s pending on your end. Be pleasant to work with and they just might help you.Ģ.Never disclose that your transaction has posted on your account. If you do wish to receive a refund on your last payment, simply send us an email. You will not receive an automatic refund. When you cancel your membership, it will cancel at the end of its current term. Remember screaming over the phone never solves problems. Our refund policy is simple: If you wish to cancel your membership, you can do so on the 'My Membership' page at any time with only two clicks. Remember the reps name and ask them how they are doing today. They have the capability to issue a full refund. I cancelled as soon as I started my trial but didn’t get a confirmation number.
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